Office of Performance Improvement (OPI)
All Division of Public Health offices, districts, and programs will consistently participate in continuous quality improvement initiatives that drive performance and help create a safe and healthy Georgia for all citizens where they live, work, and play.
To create an infrastructure that enables a sustainable continuous quality improvement and performance management capability throughout DPH.
To foster the creation of learning organizations that apply knowledge of best practices to drive:
- Optimal decision-making
- Effective and efficient outcomes
The Office of Performance Improvement (OPI) is funded by the Centers for Disease Control and Prevention, Office for State, Tribal, Local and Territorial Support. OPI helps programs increase their capacity for performance management and measurement by providing quality training and technical assistance services.
OPI also strives to incorporate generally accepted and recognized quality methodologies to foster quality improvement initiatives. One of the CDCs 10 Essential Public Health Services is to “evaluate the effectiveness, accessibility, and quality of personal and population-based health services.” OPI facilitates this outcome by helping offices, branches, and programs to participate in continuous quality improvement practices and processes, to collect accurate and pertinent data and information, and to present data findings in “user-friendly” formats that are appropriate for various stakeholder audiences.
Major Activities Include:
- Providing quality and performance improvement training and technical assistance;
- Designing logic models;
- Developing measurable program objectives;
- Developing performance measures;
- Facilitating strategic planning;
- Process mapping and improvement;
- Designing evaluation plans;
- Designing data collection tools;
- Sustainability planning; and
- Identifying best practices.